We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The couriers say q passed and was not well was in house. And I have returned shipping. The courier company was glovo
daughter enthusiastic, and she hasn't filled it up yet
Good finishes
Totally recommended, it is huge and of quality. The material is good, as for zippers, belcro and so on. I would definitely buy it.
very good!
Product ok, really Top & practical, then at this price with Super Promo that I have been watching for a while... Super fast shipping & receipt 3 days,!! Very happy, serious store, recommended with pleasure!
The backpack was commissioned and paid on 23 March and on 25 March package was delivered me-very quickly. Well packed and safe. The backpack is very spacious and practice. Much thanks to the excellent work. Material quality will be checked during use.
This is a 100% quality backpack. (I bought the 50L size.) The sewing is strong and well done. The zippers are metal and of very good quality. There are pockets and pockets and pockets! This Seller puts out a very fine product. Even the service is EXCELLENT! So, if you need a backpack, spend your money here! :o)
The backpack is great, as described. Appear very strong and beautiful, has many compartments and spaces. Like and buy another. Will start using and see how out
The package arrived fast the product is good. I recommend the store.
Very good, sturdy and spacious, exactly as in the description.
Nice backpack. Ordered 7 pieces. Come quickly. Quality is better than expected. Not shirpotreb.
matched expectation by 100% - good quality, durable and nicely done
He arrived fast, in about 10 days. It comes with two USA and Spain flag patches. Wide, looks like good material. We'll see what the zippers stand for, which is what is usually screwed up (it's happened to me with brand backpacks). It looks good.
The shipment arrived sooner than expected. The backpack is as described, I recommend the purchase.
Very good construction now it remains to see how the molle and tissue hold
Wonderful! Very good work. It is perfect for day to day as it adapts to the required volume. I recommend 100%