We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Very good the product
Good is as the photos
Besides the hanging thread shown on the last 2 pieces, one on the straw cover and one on the bag, this is an awesome Hydration Back Pack. There is a bit of a rubbery taste though although I cleaned it out with toothpaste and mouthwash. When the water is really cold, you barely taste it, but when it is room temperature, you really taste that rubber taste. I also haven’t figured out how to make it run like a faucet shown on the page while on my back. I am able to do it by taking it off my back and raising it up in the air but that defeats the purpose of it being on your back right LOL. All in all, I would buy again. Oooh and it also keeps my back cool when I am at work in that hot warehouse.
I like it, it has a good water capacity and can also keep some small items like wallet and the like. The hose is adjustable and is large enough for anyone, I liked it quite!
I love it, it’s perfect for hiking and raves. Had to buy two for me and my sister, but it was very worth it 👍
a very good in hiking, i recommend to put some toothpaste with the First filling up, Do not drink the First water, just close the water canteen and shake it. at the end of the day, empty the water and hang it upside down, to dry, but not under direct sun. have a good water drinking
Great material with also great quality, comfortable to wear, Would order again
Super bueno
working perfectly
Interesting design, easy to fill, pack is water only, no extras or pockets. Just what I wanted.
Wow this is great, very good quality, I recommend the seller, thank you Aliexpress.
Excelente Custo benefício
I’ve not got a chance to use this yet but it does indeed take 2.5 ish liters of water. The bag is very rugged and the bladder is decent also. The water must be sucked out as it don’t flow out freely like in the pictures .
pretty neat.. As we get older or you're on medication when you're outside and enjoying yourself, this helps you to keep yourself hydrated walks hiking...
Received like
Súper. 👍🏾👍🏾👍🏾👍🏾👍🏾
Excelente
Very poor quality of the bladder it didn’t even hold water long enough for me to clean it soak my car and everything